Get in Touch With Us
Whether you spotted something on our site that needs a second look, want to suggest a sportsbook for us to review, or just have a question about how we put our rankings together, this is the page for reaching our team. Below is what to write in about, how we handle what comes in, and where to go if you need help beyond what we cover.
How to Get in Touch
Email is the best way to reach us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to stand in for a real answer. We aim to respond within two business days, though it can take a little longer during busy periods.
A quick summary of what your message is about helps us route it to the right person and get back to you faster. If your question relates to a specific sportsbook, mentioning the name upfront saves everyone time.
What We Can Help With
- Questions about our reviews or ratings — If you want more detail on how a particular sportsbook scored on odds, banking, or payout speed, ask us directly.
- Corrections and updates — Bonus terms, banking options, and rollover requirements at online sportsbooks change often. If you've noticed something on our site that looks outdated, please flag it so we can verify it.
- Suggestions for coverage — If there's a betting site, betting app, or topic — like live betting, crypto banking, or new sportsbooks — you'd like us to look into, we're open to hearing about it.
- Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- General feedback — Positive or critical, reader feedback shapes how we cover this space, and we read all of it.
What We Can't Do
We're an independent review and comparison resource — we don't operate any sportsbook, hold customer funds, or process bets, deposits, or withdrawals. If you have an account issue, a dispute over a bonus, or a question about a specific wager, that has to go through the sportsbook's own customer support team directly, since only they can access your account details.
We also can't offer legal or tax advice. Sports betting law varies by state, and the sportsbooks we cover operate under licenses issued outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — which means they sit in a legal grey area for US bettors and do not carry the same player protections as a state-licensed operator. If you have questions about whether online betting is permitted where you live, or how winnings should be reported, speak with a qualified legal or tax professional in your state.
If You Need Support With Gambling
If betting has started to feel like something you can't control, or you're worried about your own habits or someone else's, please reach out for help rather than emailing us about it. The National Problem Gambling Helpline is available at 1-800-GAMBLER, confidentially and at no cost. Many licensed and offshore sportsbooks also offer self-exclusion or deposit-limit tools, though these vary in strength between operators, and offshore sites in particular may not offer the same responsible gambling safeguards as regulated US operators. If you're comparing sites and want a broader look at how different platforms handle features, banking, and bonuses, our comparison coverage is a good starting point, though it should never replace professional support if you need it.
Before You Write to Us
A few things that help us help you faster:
- Check whether your question is already answered in our sportsbook reviews or FAQ sections — many banking, bonus, and eligibility questions are covered there in detail.
- Include the name of any sportsbook you're asking about, along with any relevant dates.
- Keep account-specific issues (deposits, withdrawals, verification problems) for the sportsbook's own support team — we don't have access to customer accounts.
- If you're under 21, please note that our content and the sportsbooks we review are strictly for adults of legal betting age; we can't assist with enquiries from anyone under that threshold.
What Happens Next
Once we receive your message, someone on our team reviews it and follows up personally. We take accuracy seriously, so if you're flagging an error — a bonus amount, a rollover requirement, a banking method that's changed — we'll verify it against current sources before making any update. Thank you for taking the time to reach out; honest, informed feedback from readers is part of how we keep this site useful.